Frequently Asked Questions

Have questions? Check here for answers to some of our most commonly asked questions!

If you can't find your answer here, please email


Q: I'm not sure what my riding skill level is. Can you help?

A:  Sure! Click here to view our handy skill level analysis. This will give you a good place to start. Remember, you are not committed to any one riding group – you can move up through the season as your riding and fitness progresses!

Q: The club is full. Can I still sign up or be placed on a wait list?

A:  Sorry no. We would like nothing more than for every woman in the Calgary area to be able to go mountain biking with us, but we are a volunteer-run club, and 500 members is the maximum for whom we feel able to conduct a quality experience.

Q: I can no longer use my spot. Can I give it so someone else?

A:  Membership is non-transferable to due pre-determined insurance reasons.

Q: I joined the club and I don't have a password!

A:  Welcome to Spin Sisters! After registration closes, or sells out, we will send a welcome email to the address you provided in your registration. This will contain your Member Zone password as well as important club info. We recommend saving this email to refer back to throughout the season.

Ride and Safety Questions

Q: What is a Ride Ambassador?

A: A Ride Ambassador:

A Ride Ambassador does NOT need to be:

Q: What is a Ride Sweep?

A: A Ride Sweep:

Q: What do I need to bring to a ride?

A:  A person attending a Spin Sisters ride is considered a “rider”. All riders are responsible to:

Be prepared for rides. Make sure to bring:

Q: How do we stay safe on a ride?

A:  Safety is our utmost concern.  Here are some guidelines to stay safe on your rides:

Q: What is trail etiquette?

A:  Trail etiquette is the rules all users of the trail should respect.  There are 6 main rules to follow.  Mountain Biking BC has a great page on it, but here are the 6 rules below:

Q: E-Bike Guidelines.  Are they allowed on rides?

A:  Yes they are allowed, but there are some guidelines that must be followed:

Q: What if someone gets hurt?

A:  In the event of an injury during a Spin Sisters Ride, please inform the ride ambassador as soon as possible and then complete the following Sport Injury Report Form and email to

Refer to ABA website for more information.


if you sustain a concussion during a Spin Sisters ride (or during any sporting activity), self-refer to the Acute Sport Concussion Clinic for follow-up after seeking medical attention. For any questions or concerns, please contact the Calgary Brain Injury Program at 403-944-8571. Please visit University of Calgary Sport Medicine Centre Concussion Clinic

Q: Where do we ride?

A:  Spin Sisters ride in and around the Calgary area, including Bragg Creek, Kananaskis Country, Canmore and Banff. All rides will have a designated starting point that can be mapped to.

Q: How long is the riding season?

A:  Spin Sisters ride in and around the Calgary area, including Bragg Creek, Kananaskis Country, Canmore and Banff. All rides will have a designated starting point that can be mapped to.


Q: How do I get into the Rides schedule page?

A:  Only active Spin Sisters members of the current season are allowed to access our scheduling site, called Wild Apricot. Check your Spin Sisters welcome email (check your junk mail). There’s a lot of information in this email, keep a copy, flag or save this email, so you can refer to it as needed.

Q: Where is the rides calendar?

A:  All scheduling will be done in Wild Apricot.  From maintenance clinics, get togethers and trail building, to our ride calendar, all will be on Wild Apricot.  There is an app as well, you can find it here.

Q: How do I join the Spin Sisters Facebook group?

A: You must be a member to join our Facebook Group. Information about how to  join is in the Member Zone of Spin Sisters website.


Website: Email

General Inquires: Email

Registration: Email

Rides: Email

Volunteer: Email