Have questions? Check here for answers to some of our most commonly asked questions!
Q: The club is full. Can I still sign up or be placed on a wait list?
A: Sorry no. We would like nothing more than for every woman in the Calgary area to be able to go mountain biking with us, but we are a volunteer-run club, and 500 members is the maximum for whom we feel able to conduct a quality experience.
Q: I can no longer use my spot. Can I give it so someone else?
A: Membership is non-transferable to due pre-determined insurance reasons.
Q: What’s the members zone password?
A: Only active Spin Sisters members of the current season are allowed to access Member Zone pages, and the password changes at the beginning of every season. Check your Spin Sisters welcome email (check your junk mail). There’s a lot of information in this email, keep a copy, flag or save this email, so you can refer to it as needed.
Q: How do I reset my member zone password?
A: Erase your browser data/cookies and try open the member zone page again.
Q: I have typed in the password and still can’t get in?
A: Try copying and pasting the password from your Spin Sisters welcome email.
Q: Spin Sisters TeamSnap hangs!
A: Install the TeamSnap mobile app. Check TeamSnap website for Android/iOS version support.
Q: How do I join the Spin Sisters Facebook group?
A: You must be a member to join our Facebook Group. Information about how to join is in the Member Zone of Spin Sisters website.
Q: Where is the rides calendar?
A: Download TeamSnap on your mobile device or access from the website to view the rides Calendar and sign up for rides and ride host.